Chetan Kandhari

Chief Innovation and Digital Officer, Nationwide

About this speaker

As chief innovation and digital officer at Nationwide, Chetan Kandhari is accountable for leading the company’s digital vision and maturing its enterprise digital capabilities and expertise while creating new customer-centric products and services for members and partners. During his 18-year career at Nationwide, Chetan delivered several large industry transformations, with more than $1 billion in investment towards creating single core platforms for policy, claims, customer and data. In his tenure as the leader of digital and innovation, he and his teams have advanced Nationwide’s strategy through digitization of customer journeys and the development of a robust innovation portfolio. Chetan holds a Master of Business Administration (MBA) from The Ohio State University, a Master of Science in Information Systems from Miami University, and a Bachelor of Science in Computer Science from Muskingum University.

Talks

Part Three: AI for Customer Experience

May 21, 2024, 06:30 PM
Andrea Wells Elizabeth Blosfield Chetan Kandhari Reid Holzworth

IVANS

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